Returns & Refunds
7-Day No-Questions-Asked Return Policy
Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of receipt for a full refund or exchange.
Eligible for Return
Items must be unused and in original condition
Original packaging and tags must be intact
Proof of purchase required (order confirmation email)
Return request must be made within 7 days of delivery
Non-Returnable Items
Items that have been used or damaged
Items without original packaging or tags
Personalized or custom-made items
How to Return
- Contact us: Email us at info@cqlivingkh.com with your order number and reason for return
- Pack securely: Pack the item(s) securely in original packaging
- Ship back: Send the package to our return address (we'll provide it in our email)
- Refund processed: Once we receive and inspect the return, we'll process your refund within 5-7 business days